Privacy Policy

HIPAA Notice of Privacy Practice

Effective 04-13-03 and Effective Revision 09-16-2013


Each time you are a patient of McLeod Health a record about your care is made containing health information that is protected. We are allowed to use and to make known this protected health information:

  • To provide treatment and care to you. An example is ordering a lab test.
  • To receive payment for taking care of you. An example is sending a bill to your insurance company.
  • To manage the hospital properly. An example is to participate in an inspection.
  • To obey with law. An example is to record birth certificates.

We must obey the law:

  • To keep your protected health information private by following the legal rules.
  • To give you this Notice of our legal duties and privacy practices with respect to your protected health. information
  • To follow the terms of this Notice that are currently in effect.

Your Privacy Rights

Right to Review and Ask for a Copy – You have the right to ask, in writing, to see and get a copy of the information in your medical and billing records. McLeod Health has the right to say we cannot do as you ask. If you are denied the right to see or copy your medical information, you may ask us to think about it. We may ask a licensed health care professional to review the denial and we will follow their decision. We have up to 30 days to make your information available to you and we may charge you a reasonable fee for the costs of copying, mailing or other supplies associated with your request.

Right to an Electronic Copy – You have the right to request that an electronic copy of your record be given to you or transmitted to another individual or entity if your protected health information is maintained in an electronic format. We will make every effort to provide access to your information in the form or format you request. We will provide a readable hard copy of the information if we cannot produce it in the requested form or format. We may charge you a reasonable, cost-based fee for the labor associated with transmitting the electronic medical record.

Right to Get Notice of a Breach – You have the right to be notified upon a breach of any of your unsecured protected health information.

Right to Amend – If you feel your medical information is not complete, you may ask us, in writing, to add to the information. You must provide a reason why the information is to be added. McLeod Health has the right to say we cannot do as you ask. We will tell you if we cannot do what you ask.

Right to an Accounting of Disclosures – You have the right to ask, in writing, for a list of who was made known of health information about you. This list will not include those who were part of your treatment, those who helped to get payment, those who do McLeod management, those who you allowed us to share your information, and anything before April 14, 2003.

Right to Ask Restrictions on Disclosures – You have the right to ask, in writing, to not use or to limit the health information we make known about you for treatment, payment or hospital management or to someone involved in your care or the payment for your care, like a family member or friend. McLeod Health has the right to say we cannot do as you ask. However, if we do agree, we may need to use the information for emergency treatment or to obey the law.

Right to Ask Restriction to a Health Plan – You have the right to ask us to not send your protected health information to a health plan for payment or health care operations purposes if the information has to do with a health care item or service for which you have paid us in full and out of pocket. We will honor this request.

Right to Ask Confidential Communications – You have the right to ask, in writing, that we get in touch with you about medical matters in a certain way such as only at work or by mail. We will do as you ask, within reason, however you must provide us with information about how payment, if any, will be handled. We will not ask why you are asking us to do this.

Right to a Paper Copy of This Notice – You have the right to receive a paper copy of this Notice at any time even though you may have agreed to receive it by computer. You may obtain a copy from the Corporate Compliance Office.

The Medical Records Department has the request forms to fill out and can tell you if there will be a cost.

Uses and Disclosures of your Medical Information

Treatment – While at McLeod we may use your medical information with those who take care of you or help those who take care of you. If you need to be sent to another hospital, a nursing home, a rehab center or Home Health, we may share your medical information. After you leave McLeod we may share your medical information to those who help take care of you such as family members or pharmacists. We may use an electronic exchange to share your patient data with those taking care of you, to get paid for the care and to manage McLeod Health, unless you object.

Payment – We may use and make known your medical information so we can get paid for the care you received. We may ask your health plan about a treatment you are going to receive in order to obtain prior approval to bill for payment.

Health Care Operations – We may use and make known your medical information for the management of McLeod. An example is population-based activities for improving health or reducing health care costs. We may make known information to other health care providers, such as an ambulance company, to allow them to get paid.

Health Services, Treatment Options and Health-Related Benefits – We may use your medical information to tell you about (a) the health-related products, benefits or services we offer that may be of interest to you, (b) others in our health care network, or (c) possible treatment options. We also may use that information to get in touch with you to talk about your care or to remind you of an appointment.

Hospital Directory – We may use your name, room number, general condition (fair, stable, etc.) and religious group for our directories so your family, friends and clergy can visit you and know how you are doing. Family and friends must ask for you by name in order to get this information. Your name and room number may be given to a clergy member of your religious group even if they don’t ask for you by name. Your room number will not reveal that you are in a specific unit or area of McLeod. If you do not want this information to be given out, please tell us at this time.

Individuals Involved in Your Care or Payment for Your Care. We may give your medical information to the person you named in your Power of Attorney (if you have one), or to a friend or family member who, by law, can make health-related decisions for you and to someone who helps pay for your care, unless you object. We may make known your medical information to those helping in disaster relief efforts so your family can be told about you, unless you object.

Fundraising Activities. We must let you know that we may use your protected health information to raise funds. If you do not want to be contacted for our fundraising activities, please notify our Marketing department in writing. You may opt out of receiving communications regarding our fundraising activities at any time.

Research. We may use and make known your medical information for approved research projects and we have your permission. Some research can be done without your permission but only if we know the information will be protected.

Required By Law. We must make known your medical information if the law tells us to. For example, McLeod must obey with abuse, neglect or domestic violence reporting laws and laws to report certain diseases or injuries to government agencies.

Serious Threat to Health or Safety. We may use and make known your medical information when necessary to prevent a serious threat to your health and safety or the health and safety of another person or the public.

Note: South Carolina and Federal Law provide protection for certain types of health information, including information about prescription drugs, neonatal testing, alcohol or drug abuse, mental health and sexually-transmitted diseases, including AIDS/HIV, and may limit whether and how we may make known information about you to others.

Important Notice

McLeod may share your medical information with members of McLeod Medical Staff and other independent medical professionals in order to provide treatment and perform other activities such as quality improvement, medical education and other services for McLeod as part of an Organized Health Care Arrangement. While those professionals may follow this Notice and follow the privacy program of McLeod, they are independent professionals and McLeod expressly disclaims any responsibility or liability for their acts or omissions.

Special Situations

Health Oversight Activities – We may make known your medical information to a government agency, such as DHEC, for health oversight activities such as inspections or to give a license to the people who treat you at McLeod. These activities are necessary for the government to monitor the health care system, programs, and to obey with laws.

Lawsuits and Law Enforcement – We may make known your medical information to answer a court order or search warrant. We also may make known your medical information to answer a subpoena but only if efforts have been made to provide you the option to object or to obtain a court order to protect the information. Subject to certain conditions, we may make known your medical information for a lawful purpose if asked by a law official such as locating a suspect.

Coroners, Medical Examiners and Funeral Directors – We may make known your medical information so they may carry out their duties.

Minors – McLeod will obey the South Carolina law about minors. We may give out certain types of your medical information to your parent or guardian if it is required or permitted by law.

Specialized Government Functions – We may give out your medical information to obey military and veteran rules. We may make known your medical information to approved federal officials for lawful security activities or to provide protection to the President. We may disclose the medical information of an inmate or person in custody to a correctional institute or law official to provide them health care or to protect their health and safety or the health and safety of others.

Organ and Tissue Donation – If you are an organ donor, we may make known your medical information to organizations that handle the donation process.

Public Health – We may make known your medical information for public health purposes. Examples include: to prevent or control disease, injury or disability; to report births; or to report drug reactions.

Workers’ Compensation – We may make known medical information about you for workers’ compensation or similar programs.

Food and Drug Administration (FDA) – We may make known your health information to help fix food, drug, supplements and medical equipment problems.

Business Associates – We may disclose health information to our business associates that perform functions on our behalf and provide us with services. All of our business associates are obligated to protect the privacy and security of your information and are not allowed to use or disclose any information other than as specified in our contract.

Data Breach Notification Purposes – We may use or disclose your protected health information to provide legally required notices of unauthorized access to or disclosure of your health information.

Other Uses of Medical Information

Other uses and disclosures of your medical information not covered by this Notice or the laws that apply to McLeod will be made only with your written authorization that is not part of any consent we may have obtained from you. We will always obtain your authorization for certain uses and disclosures of psychotherapy notes, for marketing purposes and for disclosures that can be the sale of your protected health information. You may cancel that authorization, in writing, at any time. You understand that we are unable to take back any information we have already made known, we must continue to obey the laws where certain information must be made known, and we are to keep our records of the care that we provided to you.

Changes to this Notice

We have the right to change this Notice and make it cover the medical information we already have about you or will receive in the future. We will post the most current Notice near the registration areas and on the McLeod website.


If you think there has been a problem with your privacy rights you may file a complaint with the Corporate Compliance Officer at 843-777-2858, or the Compliance Hot Line at 1-888-679-3531, or the Secretary of the Department of Health and Human Services. You will not get in trouble for filing a complaint nor will treatment be withheld from you.

If you have any questions about this Notice, please contact the Corporate Compliance Officer at 843-777-2858.